ALegal viso

Identification of Titleholder

In accordance with section 10 of Act 34/2002, of 11 July, on Information Society and Electronic Commerce Services, the Titleholder hereby provides its identification information:

  • Titleholder:  Higueron Resort Sport-Spa SL.
  • NIF: B – 93739639
    Registered in the Malaga Trade Registry, volume 2604, book 1517, section 8, page 85, sheet 43787, entry 10.
  • Higuerón Avenue, 48
  • Address:  Malaga - Spain.
  • Email:  spa@higueronresort.com
  • Contact telephone number:  +34 952 573 964
  • Website:  https://www.higueronspa.com

Purpose

The purpose of the website is to provide a shop and portal to reserve hydrotherapy, wellness and beauty products and services.

Conditions of use

Use of the Website gives you the condition of User and entails complete acceptance of all of the clauses and conditions of use contained in the following pages:

If you do not accept each and every clause and condition, please abstain from using the Website.

Access to the Website does not entail in any manner the beginning of a commercial relationship with the Titleholder.

Through the Website, the Titleholder gives you access to and use of content that the latter and/or its collaborators and published on the Internet.

For said purpose, you are obliged and bound to NOT use any of the content contained on the Website for illicit purposes or effects, which are prohibited in this Legal Notice or by current legislation and which cause detriment to the rights and interests of third parties, or which may, in any other way, cause damage to, render useless, overload, deteriorate or impede the normal use of the content, the computer equipment or documents, files and all sorts of content stored in any computer equipment belonging to or contracted by the Titleholder, of other users and of any other Internet user.

Legal age

You must be at least 18 years of age to use the services offered by the titleholder, or the legal age required in your country to register in the website or to use it. If you live in a country that does not belong to the European Union, you must be at least 13 years old to use the Website, or the legal age required in your country to register in the Website or to use it.

In addition to having the minimum age to use the Website by virtue of the applicable law, if you are not old enough to satisfy the conditions in your country, your father, mother or tutor must accept the conditions on your behalf.

Safety measures

The personal data you provide to the Titleholder may be stored in databases that are automated, or not, of which title is held exclusively by the Titleholder, who assumes all of the technical, organizational and safety measures in respect to the confidentiality, integrity and quality of the information contained therein, in accordance with the provisions of current legislation regarding data protection.

Nonetheless, you must be aware that the security measures of the computer systems in the Internet are not completely reliable, and that in consequence the Titleholder cannot guarantee the inexistence of viruses or other elements that may produce alterations in the User’s computer systems (software y hardware) or the electronic documents and files contained therein, despite the fact that the Titleholder uses all necessary means and takes all appropriate safety measures to avoid the presence of these harmful elements.

Processing personal data

You can consult the information regarding the processing of personal data collected by the Titleholder on the Privacy Policy.

Contents

The Titleholder has obtained the information, the multimedia content and the material included in the Website from sources that are considered reliable. Even though it has taken all reasonable measures to ensure that the information contained is correct, the Titleholder does not guarantee that it is exact, complete or updated. The Titleholder expressly waives any liability for errors or omissions in the information contained in the pages of the Website.

It is forbidden to transmit or send through the Website any illegal or illicit content, computer viruses, or messages that in general affect or violate the rights of the Titleholder or of third parties.

The Titleholder reserves the right to modify, suspend, cancel or restrict the content of the Website, the links or the information obtained through the Website without the need for prior notification.

The Titleholder shall not be held liable for any damages that could arise from the use of the information or the content of the Website in the Titleholder’s social media.

Cookies policy

You can consult all the information regarding the policy of collecting and processing cookies on the de Cookies policy.

Links to other Websites

The Titleholder may provide access to third-party websites by means of links, for the sole purpose of informing users regarding the existence of other sources of information on the Internet in which more information cn be found, in addition to what is offered on this Website.

These links to other websites do not entail in any case a suggestion or recommendation to visit them. These other websites are beyond the Titleholder’s control, who is thus not liable for the content of the related websites or of the result obtained when the links are followed. Likewise, the Titleholder shall not be liable for the links located in the websites related to the ones to which it provides access.

Establishment of the link does not imply, in any case, the existence of relations between the Titleholder and the owner of the site in which the link is established, or acceptance or approval by the Titleholder of its content or service.

If you access an external website from a link located in this Website, you must read the privacy policy of the other website, which may be different from this Website’s policy.

Intellectual and Industrial Property

All rights are reserved. Any access to this Website for the reproduction, permanent storage and dissemination of the content or of any other use intended for public or commercial purposes is expressly forbidden without the titleholder’s express written consent.

Limitation of liability

The Titleholder declines any liability in the case of interruptions or malfunction of the services or content offered on the Internet, irrespective of the cause thereof. Likewise, the Titleholder shall not be held liable for network crashes, loss of business as a result of said crashes, temporary suspension of electricity or any other type of indirect damage due to causes beyond the Titleholder’s control.

Before making any decisions or taking any action based on the information included in the Website, the Titleholder recommends that you check and compare the information received with other sources.

Right of exclusion

The Titleholder reserves the right to refuse or withdraw access to the Website and to the services offered for users who infringe any of the conditions of this Legal Notice, without any previous notification, at its own initiative or at the initiative of a third party.

Jurisdiction

This Legal Notice is fully governed by Spanish legislation.

Contact

In case you have any questions regarding this Legal Notice, or wish to make any comment regarding the Website, you can send an email to: spa@higueronresort.com

Policy of returning online purchases

Services purchased online via the Website cannot be cancelled or returned. The services cannot be returned for a refund or be exchanged for other services that differ from the ones purchases. Once a purchase has been made, you have 6 months to exchange your gift voucher.

Reservation cancellation policy

Cancellation up to 24h hours before your appointment: No fees.
Cancellation within 24h before your appointment: 50% of the price of the reserved treatment will be charged.
Not appearing at the appointment without prior notification: 50% of the price of the reserved treatment will be charged.

In order to avoid possible charges, please modify or cancel your reservation within the established deadlines as follows:
By email: spa@higueronresort.com
By telephone: +34 952 573 964

By virtue of the provisions of Regulation (EU) no. 524/2013 of the European Parliament and the Council, of 21 May 2013, on the resolution of litigation regarding consumer matters, you are hereby informed by Higueron Resort Sport-Spa SL. that in the case of a dispute, Users who are residents of the European Union may access the “Online Dispute Resolution Platform” developed by the European Commission, for the purpose of trying to resolve out of court any dispute arising from the provisions of services by Higueron Resort Sport-Spa SL.

You can access to the “Online Dispute Resolution Platform” using the following link: https://ec.europa.eu/consumers/odr/

In any case, Higueron Resort Sport-Spa SL informs users that it has a Complaint Form which can be used to submit any complaint or claim in connection with the services provided by Higueron Resort Sport-Spa SL.

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